Precisionworks Home Repair (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, schedule a service, or interact with our online tools. By using our website or services, you agree to this Privacy Policy.
1. Information We Collect
Information You Provide Directly
We may collect your name, phone number, email address, property or service details, and any messages or inquiries submitted through our website forms, chat, or scheduling tools.
Service Interactions
If you schedule or communicate with us through forms, phone, SMS, or chat, we may store conversation transcripts and service history to ensure accurate quotes, follow-ups, and customer support.
Automatically Collected Information
We may automatically collect IP addresses, browser or device information, and site usage data using cookies or analytics tools. You can disable cookies in your browser settings.
2. How We Use Your Information
We use your information to:
Provide and improve home-repair services.
Respond to questions or schedule appointments.
Send service confirmations, invoices, and updates.
Share maintenance tips or promotions (if opted in).
We do not sell personal information.
3. SMS & Email Communications Consent
By providing your phone number or email, you consent to receive transactional and marketing communications, including reminders, service updates, and promotions.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help.
Opting out of transactional messages may limit your ability to receive scheduling or service notifications.
We do not sell or share your contact information with third parties for marketing.
4. Information Sharing
We may share limited information with trusted providers such as scheduling platforms, CRM systems, or payment processors needed to deliver our services, or with legal authorities if required. We never sell your data.
5. Data Security
We use industry-standard measures to protect your information. However, no online system is completely secure.
6. Your Privacy Rights
You may request to access, correct, or delete your data by contacting [email protected].
7. Data Retention
We keep data only as long as needed for service, recordkeeping, or legal purposes, and delete it upon request where permitted.
8. Children’s Privacy
Our services are not intended for anyone under 18, and we do not knowingly collect data from children.
9. Changes to This Policy
We may update this Policy periodically; the “Last Updated” date will reflect the most recent version.
10. Contact Us
Precisionworks Home Repair
Email: [email protected]
These Terms govern your use of our website and services. By scheduling work or contacting us, you agree to these Terms. If you do not agree, discontinue use of our website and services.
1. Services Provided
Precisionworks Home Repair provides residential repair, maintenance, and renovation services, including consultation, project planning, and on-site labor. Results and completion times may vary depending on project scope and property conditions.
2. Customer Responsibilities
You agree to provide accurate project details, safe property access, and timely communication. Misuse of our systems or failure to provide requested information may delay service.
3. Invoices & Payments
Payment terms are defined in your quote, invoice, or service agreement.
Failure to pay may result in project suspension or additional fees.
All deposits or service fees are non-refundable unless otherwise stated.
4. SMS & Email Consent
By providing contact information, you consent to receive appointment reminders, updates, and promotional messages.
Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or click Unsubscribe in emails.
Opting out of transactional messages may affect scheduling or service reminders.
We never sell or share your phone number.
5. Scheduling & Cancellations
You are responsible for attending scheduled appointments. Please give at least 24 hours’ notice to reschedule. Repeated missed appointments may result in cancellation fees or delayed service.
6. Property Access & Safety
Clients must provide safe access to the work area. We are not responsible for delays caused by blocked or unsafe conditions.
7. Liability Disclaimer
To the fullest extent permitted by law, Precisionworks Home Repair is not liable for indirect or consequential damages arising from service delays, third-party materials, or equipment failures.
8. Termination
We may suspend or terminate services for non-payment or violation of these Terms. Outstanding balances remain due.
9. Intellectual Property
All branded materials, documents, and systems created by Precisionworks Home Repair remain company property unless otherwise agreed in writing.
10. Changes to These Terms
We may update these Terms periodically. Continued use of our website or services constitutes acceptance of revisions.
11. Contact Us
Precisionworks Home Repair
Email: [email protected]